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Prudential Case Study

Prudential Case Study

Established in 1848, Prudential is an international financial services company. They serve over 25 million customers and are listed on stock exchanges everywhere from London to Hong Kong. 

They were looking to recruit multiples Customer Service Leaders to join their business in Craighforth. 

Our team in Glasgow's consultative approach ensured we could gain a great understanding of Prudential's business, culture and objectives. 

We then took a multi-channel approach to the search, using online ads, LinkedIn, referrals and our own database. 

Once we finished the initial candidate search, we made a screening and selection process that included everything from competency-based interviews, recruitment packs and a full assessment day. 

By working in close partnership with Prudential, we managed to hire eight Customer Service Leaders.

Here's what they had to say: 

"They proved to be a highly effective resourcing partner. They took the time to truly understand our requirements. They contributed significantly to the success of the Scottish campaign" 

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