Skip to main content

DataLayer values:

** Values visible only for logged users. Editable only in edit mode. **

Local page
Unselected
None
English (United Kingdom)
United Kingdom
 

CASE STUDY
NEWCASTLE BUILDING SOCIETY

UNDERSTANDING PEOPLE
USING SCIENCE
UNLOCKING POTENTIAL

PEOPLE DEVELOPMENT WITH IMPACT CONNECTING LEADERSHIP DEVELOPMENT WITH BUSINESS STRATEGY

THE CHALLENGE

Newcastle Building Society wanted to adopt a data-driven approach to talent to ensure their leadership development programmes meaningfully connected to their people and strategic objectives. To do this, they needed a holistic perspective of their talent that provided greater insight to drive initiatives forward with real impact and purpose.

HOW WE HELPED

Initially, our team partnered with the Executive Committee to help define the key behaviours required to deliver their strategy. This process identified talent focus areas that would further support the change and growth agenda and achieve long-term success. Once identified, psychometric assessments were conducted to support identification of potential and capability aligned to the focus areas within the organisation. To provide powerful insight, assessment results were integrated with current in-role performance data (such as 360-degree surveys) to illustrate organisation-wide talent capability. This data was linked to our specialist software creating ‘on-demand’ dashboards that visualise talent trends at individual, team and organisational levels.

THE IMPACT

The powerful insight provided has supported effective development initiatives that specifically address talent gaps, succession planning and high potential programmes across the organisation. This has enabled the business to deliver impactful leadership development, connected to wider people and strategic objectives, which enhances the organisation’s ability to deliver their purpose, ‘connecting communities with a better financial future’.

SOLUTIONS PROVIDED:

+45 employee Net Promoter Score,

which is considered excellent against an average of +14

" Working with Morgan Philips has been superb, the team truly partner with us to understand our needs. This means we have a tailored approach which is agile, and most importantly, reportable through the data driven insights the talent tools provide. This enables a robust approach to talent and succession management by giving us an objective view of our people and the right starting point for development."

Kirsten Lightfoot,
Head of People Development
Newcastle Building Society

TALK TO A TALENT EXPERT

(expert: noun - a person who is very knowledgeable about or skilful in a particular area)

© 2022 Morgan Philips Group SA
All rights reserved